From the files of the Dr. Juran "An Immigrant's Gift" Archival Project, research and dissemination of information from the interviews conducted about Joseph Juran for the PBS Special, An Immigrant's Gift.
From an interview with Steve Jobs, December 19, 1991, in Redwood City, California.
STEVE JOBS: I've had an opportunity to meet a few great people in
my life. And they all had one characteristic in common, which
is that they treat everyone the same. Whether it's the janitor or
the president of the company, whether it's the president of the
United States or, you know, or someone in a rural slum.
Ah -- they treat them exactly the same. And if a question is
asked, they will directly answer that question to the best of their
ability. The look in their eyes is exactly the same.
And that was certainly true of Dr. Juran. Any question
asked was the most important question that could have been
asked at that moment, as far as Dr. Juran was concerned. And
the caring and straight-forwardness that he expressed towards
every individual-- made a big impression on us.
My take-away: I am reminded of an older version of the psychologists' greed: "The psychologist believes in the dignity and worth of the individual human being." Be so guided as a leader.
From an interview with Steve Jobs, December 19, 1991, in Redwood City, California.
STEVE JOBS: I've had an opportunity to meet a few great people in
my life. And they all had one characteristic in common, which
is that they treat everyone the same. Whether it's the janitor or
the president of the company, whether it's the president of the
United States or, you know, or someone in a rural slum.
Ah -- they treat them exactly the same. And if a question is
asked, they will directly answer that question to the best of their
ability. The look in their eyes is exactly the same.
And that was certainly true of Dr. Juran. Any question
asked was the most important question that could have been
asked at that moment, as far as Dr. Juran was concerned. And
the caring and straight-forwardness that he expressed towards
every individual-- made a big impression on us.
My take-away: I am reminded of an older version of the psychologists' greed: "The psychologist believes in the dignity and worth of the individual human being." Be so guided as a leader.
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